About Onyx Insurance Solutions
​
At Onyx Insurance Solutions, we’re not your typical insurance agency. We go beyond cookie-cutter policies to deliver tailored protection, proactive service, and honest advice—built for the way real people and businesses operate.
​
We specialize in Property & Casualty insurance with a strong focus on small businesses, contractors, commercial property owners, and everyday families who need coverage they can count on. Whether you're a startup navigating vendor requirements, a growing company needing certificates on demand, or a homeowner wanting transparent options—we’ve got your back.
​
Why We’re Different:
​
Customized Coverage, Not One-Size-Fits-All:
We take the time to understand your risks, industry, and goals, then build a personalized plan that fits. From general liability to commercial auto to homeowners policies, you get what you need—nothing less, nothing hidden.
​
Real-Time Support & Hands-On Service:
Need a COI fast? Questions about a claim? We're responsive, available, and ready to help without the runaround. No bots, no call center scripts—just real people with real answers.
​
Vendor Compliance & Risk Management:
We go beyond just selling policies. We help businesses stay vendor-compliant, reduce liability exposure, and protect their bottom line.
​
Clarity Over Confusion:
You won’t find confusing language or fine print here. We believe in clear communication, fair pricing, and full transparency—because that’s what you deserve.
​
Trusted by Business Owners & Families Alike:
From solo entrepreneurs to multi-location operations, we’re proud to serve those who value trust, relationship-based service, and practical protection.
​
At Onyx Insurance Solutions, we’re here to make insurance easy, ethical, and effective. Whether you're protecting what you've built or planning for what’s next, we’re with you every step of the way.
​
Let’s get you covered with confidence.
​
Our Vision
​​To become the go-to insurance partner for businesses and families who value trust, clarity, and personalized protection. At Onyx Insurance Solutions, we aim to set the standard for transparency, hands-on service, and tailored coverage—building lasting relationships by always putting our clients first.
​
We don’t just want to be recognized—we want to be remembered for the way we show up, solve problems, and make insurance feel human again
Our Mission
At Onyx Insurance Solutions, our mission is to deliver personalized, transparent, and dependable coverage that protects what matters most—your business, your assets, your peace of mind.
​
We go beyond policies to provide real solutions, helping our clients mitigate risks, stay compliant, and move forward with confidence. Through every interaction, we’re committed to building long-term partnerships rooted in trust, integrity, and outstanding service.
​
Because at Onyx, it’s not just about coverage—it’s about being the team you can always count on.
Our Core Values
People Over Policies
You're more than a policy number. We build meaningful relationships with our clients—based on respect, understanding, and personalized attention—because real protection starts with real connection.
​
Tailored Coverage That Fits
One-size-fits-all doesn’t work. We listen first, then design insurance solutions that align with your unique risks, goals, and industry—so you’re always properly covered.
​
Radical Transparency
No hidden fees. No industry jargon. We simplify the process, explain every detail, and keep things clear—so you always know exactly what you're getting and why.
​
Speed & Accountability
Timely responses aren’t optional—they’re expected. Whether it’s a COI, renewal, or claim update, we respond with urgency and follow through without excuses.
​
Advocacy When It Counts
We don’t disappear when policies are signed. We stand with you during claims, audits, and vendor reviews—acting as your advocate to make sure your interests are protected.
​
Education & Empowerment
Most people don’t know what they’re paying for—and that’s a problem. We’re here to educate, guide, and empower you to make smart, confident insurance decisions.
​
Compliance Without the Confusion
We help businesses stay vendor-compliant, OSHA-aware, and audit-ready. We handle the paperwork, chase what’s needed, and make sure you’re always one step ahead.
​
Consistency You Can Count On
No handoffs, no ghosting, no “call back during business hours.” You get consistent service from a team who knows you and shows up when it matters.